FAQ
Frequently asked questions
Straight answers about how the service works. If you don't see your question, ask us directly.
What does vending service cost my property?
Nothing. We supply the machines, products, and service. Your property provides the space and a standard power outlet. We earn from what sells — a revenue-share model that keeps the amenity free to you.
Who restocks and maintains the machines?
We do. Our team monitors sales and inventory remotely, restocks before machines run empty, and handles cleaning and repairs.
What do you stock besides snacks and drinks?
Food and drinks are the core — including smart grab-and-go coolers — but the mix is broader. We also stock sundries (toiletries and travel basics) for hotels and similar properties, and collectible trading cards such as Pokémon, Yu-Gi-Oh, and Magic: The Gathering for game rooms, lobbies, campuses, and entertainment venues. We tailor the mix to the building.
Can you tailor products to our building?
Yes. We build the selection around your location — food, drinks, sundries, trading cards, and better-for-you options — and adjust it based on what actually sells.
Do the machines take cards and mobile payments?
Yes. Machines support tap-to-pay cards and mobile wallets alongside cash, so no one walks away because they don't have change.
What if a machine has a problem?
Machines report their status to us, so we usually know about an issue before you do. If you ever spot a problem, one email or call gets it on our service list.
How do we get started?
Use the Request Service form and tell us about your property. We'll follow up to discuss placement and product selection, then schedule installation.
How long does installation take?
Once we've agreed on placement, installation itself typically takes under an hour per machine and we work around your schedule to avoid disrupting your building.
Is there a contract?
We agree on straightforward service terms with each property. If the service isn't working for your building, we'd rather fix it or remove the machine than lock you in.
What kind of machines do you install?
Connected machines with remote monitoring and cashless payment readers — including smart and computer-vision coolers for grab-and-go food, snack and beverage units, and specialty machines for sundries or collectible cards. The specific model depends on your space and the mix you want.
Which trading cards do you carry?
Pokémon, Yu-Gi-Oh, Magic: The Gathering, and other popular collectible sets as supply allows. We place card machines where they will actually get used — game rooms, lobbies, campuses, and entertainment venues — and restock them on the same remote-monitored schedule as the rest of the fleet.
Can we request specific products?
Absolutely. Tell us what your guests, residents, or staff want, and we'll include it where our suppliers carry it.
What happens if a product doesn't sell?
We watch sales data per machine and rotate out slow movers, so the selection keeps improving over time instead of going stale.
Still curious about something? Contact us — a real person reads every message.
Next step
Ready for a better amenity at your property?
Tell us about your building and we'll follow up with a recommendation — machines, product mix, and placement — at no cost to you.
No installation fees. No service charges. We earn from what sells.